Socom State of the Community Address

http://boardsus.playstation.com/playstation/board/message?board.id=confrontation&thread.id=799987



Quote:
Hello, Folks-

I just wanted to take a few minutes to touch base with you all. I wanted to let you know where things stand in a few areas.

First of all, let’s talk about what I’ll call the “state of the community.”

I know many of you are disappointed and upset with the game at this time. I know you have been patient and are tired of waiting for some things to be added/fixed. I am here every day reading your posts and I couldn’t miss the dissatisfaction if I tried. I just want you to know that you are being heard.

The rest of the team knows how you feel, too. I send reports to them highlighting your posts and threads. They are reading these on a regular basis.

Unfortunately for all of us, that doesn’t make things progress any faster. The team is working on the fixes/additions, testers are testing them and everyone wishes the process was moving faster. All I can tell you is everyone is doing the best they can do at this point.

I think it’s safe to say that we all wish the launch of this game had gone better. We can all sit around and point fingers as to why things happened the way they did, but that wouldn’t help anything.

So as a team, all that can be done is to try to address the problems and fix them. And all I can do is assure you that the team is trying to do that.

For example, we know some of you are still experiencing lag. We know that and are actively working on finding the problem and fixing it. In fact, I may even contact some of you for particular information about that in the near future. I wish I could give you a roadmap for how and when this will be fixed. But I can’t. I can only tell you they know about it and they are working on it.

I also know the problem faced by the bigger clans is very frustrating. As I said in my post on SOCOM.com, the issue turned out to be more complicated than they first thought. Again, they are working diligently to get it fixed as soon as possible. I know that’s not soon enough for those of you who are experiencing this problem. But again, that’s the best I can tell you at this point.

So where does that leave us? Am I telling you to stop complaining or to just be patient?

Not at all! I understand your frustration and you have very right to express it. I am not asking that you change that. There have been many changes to this game already based on your input. So please keep posting your thoughts and opinions. And I’ll keep reading them and making sure the team sees them as well.

SCEA and Slant Six are making every effort to bring this game to the standard that you expect. I do understand that some of you have given up and are moving on. But for those of you who are sticking it out and giving your input to improve the game, I give you my thanks. I just ask that you please try to keep things constructive and follow the forum guidelines. I appreciate the job our moderators do. I hope you guys appreciate them as well.

I know you are all wanting more information and I just can’t give you any more right now. I wish I could. But it did seem like you wanted to know if you are still being heard. So I can at least assure you of that.

Ok… with all that said, I have been in community management long enough to know that when a community is this unhappy, I am going to get blasted pretty much any time I have anything to say. So I am ready to hear it now. But I just wanted to assure you that I really am doing my best to get your thoughts, ideas and concerns to the team. You are still being heard.

Poor guys working on a dead game. They have no idea how many customers they lost.

I wonder how many PS3 customers they lost, people like myself who only really own a PS3 because of Socom. The games that are on both PS3 and 360 play so much better on the 360. Hopefully Killzone will be flawless which is highly doubtful considering the only thing Sony has been consistent about is shitty server quality for online multiplayer games the first few weeks. I am not sure where the $50 I pay XBOX Live is going, but the servers are definately worth the money I pay. Fixing Socom now is like trying to polish a turd, at least I have a Bluray player . . .

That posted needed to be from Seth Luisi not Abigail...

audioSLAVE_1 wrote:

I wonder how many PS3 customers they lost, people like myself who only really own a PS3 because of Socom. The games that are on both PS3 and 360 play so much better on the 360. Hopefully Killzone will be flawless which is highly doubtful considering the only thing Sony has been consistent about is shitty server quality for online multiplayer games the first few weeks. I am not sure where the $50 I pay XBOX Live is going, but the servers are definately worth the money I pay. Fixing Socom now is like trying to polish a turd, at least I have a Bluray player . . .

Contrary to popular belief a turd can indeed be polished. They did it on mythbusters.

i saw that episode sper!!! that was badass

Lollll You made my morning sper.

Shit, I gotta find that episode, I'm sure it wasn't easy though unless they froze it.